Shipping & Returns

Shipping & Returns

Shipping

We ship to all 50 US states.

• Processing time: 1-3 business days
• Delivery time: 10-15 business days
• Tracking: Included on every order

If your order hasn't arrived within 20 business days, please contact us.

Returns & Refunds

• Return window: 30 days from delivery
• Condition: Unused, in original packaging
• Start a return: Email support@daisypetstore.com with your order number

Damaged or Incorrect Items

Contact us within 7 days with a photo. We'll send a replacement or full refund — no need to return the item.

Refund Timeline

Approved refunds processed within 5-7 business days to your original payment method.